Privacy Policy
Last Modified: January 26, 2024
Introduction
This Privacy Policy (“Policy”) explains how Gerbil Solutions LLC (“Company,” “we,” “our,” or “us”) collects, uses, shares, and protects your information when you access or use the website Overloaded.ai and its related services (the “Service”).
By using the Service, you consent to this Policy and agree to its Terms of Service. If you do not agree, you must stop using the Service immediately.
This Policy is designed to comply with applicable U.S. laws and regulations, including the California Consumer Privacy Act (CCPA).
1. Who We Are
The website Overloaded.ai is operated and managed by Gerbil Solutions LLC, a U.S.-based entity. All references to “Overloaded.ai” or “the Service” refer to the website, its functionalities, and any services provided through it.
For specific questions about this Policy, you may contact us at:
- Email: privacy@overloaded.ai
- Mailing Address:
Gerbil Solutions LLC
8 The Green, STE A
Dover, DE 19901, USA
2. Information We Collect
We collect the following types of information from users:
A. Information You Provide Directly
- Display names or usernames used for live chat, games, or leaderboards.
- Email addresses or other contact information provided voluntarily (e.g., when contacting us).
- Messages, chat logs, or other content submitted through live chat or interactive features.
B. Information Collected Automatically
- Cookies and Tracking Technologies: Used to maintain session continuity, associate usernames, and enhance user experience. Cookies may remain active unless manually cleared.
- Device and Browser Data: IP address, browser type, operating system, and geolocation (based on IP).
- Usage Data: Information about activities on the site, such as pages visited, timestamps, and game interactions.
C. Information from Third Parties
- Data shared with integrated services (e.g., analytics tools, security platforms, or AI features).
3. How We Use Your Information
Your information may be used for the following purposes:
- To operate, improve, and personalize the Service, including features like live chat and games.
- To associate usernames with cookies for session continuity and functionality.
- To analyze user behavior for analytics and feature development.
- To comply with legal obligations or enforce our Terms of Service.
- To share data with trusted third-party providers for operational purposes (e.g., analytics, AI functionality).
Aggregated or de-identified data may be used for research, development, or other lawful purposes.
4. Sharing Your Information
We may share your information as follows:
- Affiliated Entities: Data may be shared with Overloaded Technologies FZ LLC for administrative purposes.
- Third-Party Service Providers: For analytics, AI functionality, or platform operations.
- Legal or Regulatory Authorities: To comply with laws, regulations, or protect users and the Service.
We do not sell personal information to advertisers or unrelated third parties.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain session continuity (e.g., associate usernames with accounts).
- Track usage for analytics and Service improvements.
- Personalize user experiences based on preferences or geolocation.
Cookies may remain on your device for up to 10 years unless manually cleared by you. You can manage or disable cookies through your browser settings, though this may affect your ability to access certain features of the Service.
6. Safeguarding Accounts
Accounts on Overloaded.ai are linked to cookies stored on your device. There are no traditional login credentials (e.g., passwords). Users are responsible for safeguarding their accounts by:
- Avoiding deletion of cookies associated with their session.
- Ensuring their devices are secure from unauthorized access.
7. Data Retention
We retain personal data for as long as necessary to fulfill operational purposes, such as supporting live chat, games, and analytics. If you wish to request the deletion of your data, subject to legal and operational requirements, please contact us at privacy@overloaded.ai.
8. Global Privacy Rights
The Service is intended solely for users located within the United States. Users accessing the Service from outside the U.S. acknowledge that their data may not be subject to the same protections as provided under their local privacy laws.
If you are located in a jurisdiction with privacy regulations, you may have certain rights regarding your personal information. To exercise these rights, please contact us at privacy@overloaded.ai.
For additional information on your rights: California Privacy Rights.
9. Data Security
We implement reasonable measures to protect your information but cannot guarantee complete security. Users are responsible for safeguarding their devices and cookies to ensure account security.
10. Changes to This Policy
We may update this Policy at any time. Material changes will be posted on this page, and we may notify users via email or site notifications. The most recent revision date is listed above.
11. Contact Information
For questions about this Policy or your data, contact us:
- Email: privacy@overloaded.ai
- Mailing Address:
Gerbil Solutions LLC
8 The Green, STE A
Dover, DE 19901, USA
12. Additional Resources and Links
For further details about your privacy rights or to manage cookies and data settings, visit:
